A Fortify 24x7 brand, looking after the computers, records and back office a small firm trades on.Sign inTalk to the board
CyberSec Managed
Position 04 / Device board

Most trouble traces back to a machine nobody has looked at since it arrived.

The unglamorous half of security is knowing which computers you own, keeping them current, and noticing when one goes quiet. Four circuits cover the Windows machines, the Macs, the browsing that happens on both, and the handsets your staff approve payments from.

N-able N-sightAddigyZimperium
4 circuits wired at this position
On the board4
EquipmentN-able N-sight, Addigy, Zimperium
Charged byDevice
ReachOffice, home and pocket

The tedious work does most of the lifting

An honest tally of small firm incidents would put a large share of them down to a machine missing an update that has been on offer for months. It is a boring failure and it makes a poor headline, which is very probably why so much of this market prefers to talk about anything else.

N-able N-sight puts updates on a timetable arranged around the hours you trade, watches disk and hardware health, and tells us when a machine stops reporting. That last one carries more weight than it sounds: a computer absent from the network for six weeks has either gone for good, or is about to come back carrying whatever it picked up while unobserved.

Three surfaces, three separate jobs

Windows machines take the monitoring, the updates and the remote hands. Macs are not Windows boxes with better lids, and handling them as though they were is how a Mac fleet ends up unencrypted and two versions behind. Handled the way Apple intends, which is what Addigy does, they do not.

Handsets are the surface people forget outright. Payments get approved from a phone in a car park, and that phone holds your post. The deciding happens on the device itself under Zimperium, with the contents of nobody's phone shipped away to be picked over.

A computer absent from the network for six weeks is not quiet. It is unaccounted for.
Jacks on this position

Write ups and rates

Prices below arrive straight out of billing. Whatever gets patched in waits on the list while you read on.

Fortify-RMMWrite up

Remote Monitoring and Management

N-able N-sight, keeping the machines current

The tedious work that heads off most of the trouble. Updates land, disks get watched, and somebody notices a machine that stopped reporting, rather than discovering three weeks later that it never rebooted after the last round.

  • Operating system patches and third party patches, timed around the hours you trade.
  • Health checks on disk, memory and copy state, with a person reading the failures.
  • Remote hands, so putting something right does not require driving to your premises.
Patched toN-able N-sight
Listens onUpdate state, disk and hardware health, and installed software
Line heldA machine inventory that stays current
Answered byFortify 24x7 operators, on update rounds and on failed checks
Traced byOne managed device, charged monthly
Readingper managed device
payable in advance, monthly
QTY
Fortify-RMM-DNSWrite up

Web and DNS Filtering

N-able N-sight, filtering from the same agent

Filtering carried by software the machine already has. No box to rack, nothing to reconfigure when somebody works from the kitchen table. A name pointing at a known bad destination never gets as far as a connection.

  • Stops it at the name lookup, before any connection has been opened.
  • Category policy you pick, with exceptions we add whenever you ask for one.
  • Travels with the laptop, so a spare bedroom gets the same cover the office gets.
Patched toN-able N-sight, from the same agent
Listens onThe names a device asks to look up before connecting anywhere
Line heldYour category policy and whatever exceptions sit on top of it
Answered byFortify 24x7 operators, on category changes and unblock requests
Traced byOne managed device, charged monthly
Readingper managed device
payable in advance, monthly
QTY
Fortify-ControlWrite up

Apple Fleet Management

Addigy, for the Mac hardware

Macs are not Windows boxes with better lids. Treat them as such and you end up with a Mac fleet two versions behind and no idea whether the disks are encrypted. Addigy handles enrolment, settings and updates the way Apple expects.

  • Enrolment, configuration profiles and update policy across your Mac hardware.
  • Disk encryption state is tracked and the recovery key is escrowed instead of mislaid.
  • Remote work on a Mac without asking a user to read numbers off their own screen.
Patched toAddigy
Listens onSettings, update state and disk encryption on Mac hardware
Line heldEnrolment, plus the profiles pushed to each machine
Answered byFortify 24x7 operators, for enrolment, policy and remote work
Traced byOne Apple device, charged monthly
Readingper Apple device
payable in advance, monthly
QTY
Fortify-MobileWrite up

Mobile Threat Defense

Zimperium, riding along on the handsets your staff read post on

Payments get approved from a phone in a car park. That phone is a computer holding your mail, and hardly anybody watches it. The deciding happens on the handset under Zimperium, with the contents of the phone sent nowhere for examination.

  • Detection on the device itself, covering apps, network conduct and system state.
  • Notices a hostile wireless network or a planted profile that a person would walk past.
  • Works on iOS and Android, on firm owned handsets and on phones staff already carry.
Patched toZimperium
Listens onThe handset itself, covering apps, network and operating system state
Line heldDetection history for each enrolled handset
Answered byAction on the device itself, with our operators reading whatever turned up
Traced byOne mobile device, charged monthly
Readingper mobile device
payable in advance, monthly
QTY
Plain limits

Calls we cannot take

This position earns its keep and it has edges. Set out below is the ground these circuits leave uncovered, plainly enough to plan around.

  • This is not a general help desk. You get monitoring, updates, filtering, fleet management and remote hands on enrolled devices. Desk builds for new starters, printers, telephone systems, cabling and your trade software sit under an entirely separate arrangement.
  • An unenrolled device is invisible. Nothing here quietly discovers machines nobody mentioned. Unenrolled means unpatched, unfiltered and uncounted.
  • Filtering controls security, not behaviour. It blocks known bad destinations and the categories you select. Deciding what your people may look at, and handling somebody who ignores that, stays a management job.
  • Staff owned phones need agreement. Mobile defence on hardware your people bought themselves works only where they agree to enrol it. That conversation belongs to you; we will help you word it, but we cannot hold it on your behalf.
  • Hardware is not supplied by us. Buying, imaging and posting machines forms no part of any circuit on this page.
NOTICE

Heads up: card statements show FORTIFY 24X7 - CyberSec Managed is a Fortify 24x7 brand, and your subscription is billed by Fortify 24x7.